Terms and Conditions


Effective Date: 1 February 2024

Welcome to Home Converts ("the Website"). By accessing or using this Website, you agree to be bound by the following terms and conditions ("Terms"). Please read them carefully before using the Website. If you do not agree with these Terms, you must not access or use the Website.

1. Introduction

Home Converts is a lead generation platform that connects individuals seeking windows and door services ("Users") with companies providing such services ("Service Providers"). By using this Website, Users and Service Providers agree to comply with these Terms.

2. Services Provided

The Website serves as an intermediary platform that facilitates the connection between Users and Service Providers. The Website does not provide any window or door products or services directly, nor does it guarantee the performance, quality, or availability of the products or services offered by the Service Providers.

3. Use of the Website

  • Eligibility: You must be at least 18 years old to use this Website.

  • Account Creation: Users may be required to create an account to submit leads, request quotes, or communicate with Service Providers. You agree to provide accurate and complete information during the registration process.

  • User Responsibilities: Users agree to provide truthful, accurate, and complete information when submitting requests for leads or interacting with Service Providers.

4. User Information and Privacy

  • Data Collection: By using the Website, you agree to provide necessary personal and contact information, such as name, address, email, and phone number. This information is necessary for generating and forwarding leads to Service Providers.

  • Privacy Policy: The Website’s use and protection of your personal information are governed by our Privacy Policy, which is incorporated into these Terms.

5. Lead Generation and Referral Process

  • Lead Submission: When Users submit a request for windows or door services, the Website may forward the lead to one or more Service Providers.

  • Lead Accuracy: The Website does not guarantee the accuracy or availability of the information provided in the leads.

  • Lead Payment: In some cases, Service Providers may be charged a fee for receiving leads. Service Providers agree to pay for leads under the terms outlined in their agreement with the Website.

6. Service Providers

  • Independent Contractors: Service Providers listed on the Website are independent contractors, and the Website does not employ or endorse any Service Provider.

  • Service Quality: The Website makes no guarantees or warranties regarding the quality, performance, or completion of services offered by the Service Providers.

  • Contractual Relationship: Any agreement or contract entered into between a User and a Service Provider is solely between the two parties. The Website is not a party to such agreements and is not responsible for any disputes.

7. Prohibited Activities

Users and Service Providers agree not to engage in any of the following activities:

  • Use the Website for any unlawful purpose.

  • Provide false or misleading information.

  • Interfere with the proper functioning of the Website.

  • Harass, defame, or intimidate other Users or Service Providers.

8. Disclaimers

  • No Warranty: The Website is provided "as is" and without any warranty, express or implied. The Website does not warrant that the Website will be free of errors or interruptions.

  • Limitation of Liability: The Website is not liable for any damages arising from the use of or inability to use the Website, including damages related to lead accuracy, the performance of Service Providers, or disputes between Users and Service Providers.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Website, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, or costs arising out of your use of the Website, your violation of these Terms, or any interaction with Service Providers.

10. Termination

The Website reserves the right to suspend or terminate access to the Website at any time, without notice, for any reason, including but not limited to a violation of these Terms.

11. Changes to Terms

The Website reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and the date of the latest update will be indicated. By continuing to use the Website after changes are made, you agree to the revised Terms.

12. Governing Law

These Terms will be governed by and construed in accordance with the laws of England & Wales, without regard to its conflict of law principles.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us here.